We collect information to provide and improve our services. This includes:
Personal Information: Name, email address, contact details, and account credentials.
Session Data: Transcriptions, notes, and other text-based documentation generated by you. (We do not store or retain audio recordings.)
Usage Data: IP address, browser type, device information, session logs, clicks, and activity history.
Support Interactions: Communications with our support or onboarding teams.
We use your data to:
Operate and improve the QlipHealth platform.
Deliver core functionality like transcription, session tracking, and template management.
Respond to support requests and account inquiries.
Ensure compliance with HIPAA and other applicable regulations.
Analyze feature usage to improve clinical workflows.
We never sell or use your data to train our AI.
QlipHealth uses industry-standard security measures including:
End-to-end encryption
Secure data storage
Access controls and role-based permissions
HIPAA-compliant infrastructure
All data is handled with strict confidentiality. Internal access to your information is limited to authorized personnel only and is regularly audited.
As a clinician or authorized user, you are responsible for:
Keeping your account credentials secure.
Using QlipHealth in compliance with HIPAA and your local regulatory requirements.
Not uploading or sharing content that contains Protected Health Information (PHI) unless it is necessary for legitimate clinical documentation purposes.
You maintain full control of your session data and transcriptions. You can archive, delete, or permanently remove your content through the platform.
We retain certain usage and support logs only as long as necessary to meet operational or legal obligations. Upon account closure, we follow a secure deletion process.
QlipHealth uses cookies and similar technologies to enhance your experience. This includes:
Essential cookies to maintain session authentication.
Performance cookies to understand platform usage.
Functional cookies to remember your preferences.
You can manage or disable cookies through your browser settings. By continuing to use our services, you consent to our use of cookies as outlined here.
8. Children’s Privacy
9. Disclaimer
While QlipHealth is built to support clinical documentation, it is not a substitute for professional medical advice, diagnosis, or treatment. The platform is a documentation tool only. All clinical decisions must be made by qualified healthcare professionals using their own expertise and judgment.