Terms of Service
Effective Date: April 30, 2025
Welcome to QlipHealth! We are committed to empowering clinicians to focus on what matters most—patient care—by providing a secure, efficient, and HIPAA-compliant platform that streamlines session documentation. These Terms of Service (“Terms”) outline how you can use our platform, and we encourage you to read them carefully before using our services. By accessing or using QlipHealth, you agree to abide by these Terms.
1. What We Do
QlipHealth is here to simplify the documentation process for clinicians. Whether you’re conducting in-person consultations, telehealth sessions, or transcribing uploaded files, our platform provides a seamless, secure, and efficient way to capture, organize, and access your clinical notes and transcriptions. We prioritize your privacy, HIPAA compliance, and making your workflow as effortless as possible.
2. Who We Serve
Our platform is built for licensed healthcare professionals. Whether you are a physician, psychiatrist, therapist, or any other clinician, QlipHealth helps you manage patient sessions, transcriptions, and notes with ease.
3. Creating Your Account
To get started, you’ll need to create an account. During registration, we ask that you provide accurate information to ensure a secure experience. As you use QlipHealth, you are responsible for safeguarding your login credentials and managing your account settings. If you need help, we’re just an email or chat away.
4. Your Responsibilities
We trust that you will use QlipHealth to enhance patient care and professional workflow. You agree to:
Use our platform in accordance with HIPAA guidelines, ensuring the privacy and security of patient information.
Not misuse our services, including attempting to reverse-engineer or disrupt the platform.
Keep your account information accurate and confidential.
We’re here to support you, but it’s your responsibility to make sure that you’re using QlipHealth in a way that aligns with ethical, legal, and professional standards.
5. Compliance and Security
At QlipHealth, security is a priority. We follow industry-leading practices to ensure your data is encrypted, secure, and stored in accordance with HIPAA regulations. We do not store your audio recordings but ensure the safety of your transcriptions and notes. As a clinician, you are also responsible for ensuring that you access and use our platform securely.
6. Termination and Account Suspension
We strive to provide an optimal service for all our users. However, if you violate these Terms, we reserve the right to suspend or terminate your account. If this happens, we’ll do our best to inform you and guide you through the process. You can always request the deletion of your account and data at any time.
7. Why We Limit Our Liability
While we are committed to providing a secure, reliable, and efficient platform, it’s important to understand that no system is flawless. QlipHealth is not liable for indirect, incidental, or consequential damages resulting from your use of the platform. We make no guarantees regarding the uninterrupted, error-free operation of the Services.
Furthermore, QlipHealth is not a substitute for professional medical advice, diagnosis, or treatment. The platform is designed solely for documentation and organizational purposes. Clinicians are responsible for using their professional judgment in patient care.
We encourage you to back up any important data, as we do not assume responsibility for any data loss, errors, or interruptions that may occur.
8. Modifications and Updates
We are continuously improving our platform to better serve clinicians like you. As such, these Terms may change over time. Whenever we update these Terms, we’ll notify you of the changes, and your continued use of the platform will constitute acceptance of the new terms.
9. Your Feedback Matters
We genuinely value your input! As a clinician, your feedback helps us shape the future of QlipHealth. If you have suggestions for improvements or experience any issues, please don’t hesitate to get in touch with us.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes that arise will be resolved in the appropriate courts, ensuring that the legal process respects the confidentiality and professional nature of your work.
11. Contact Us
We’re here to help! If you have any questions about these Terms or need assistance with QlipHealth, please reach out to our team at info@qliphealth.com